At Faith Over Fear, we strive to provide a seamless and efficient shipping experience for our customers. Our shipping policy is designed to ensure that your orders are delivered in a timely manner and in perfect condition.
Processing Time:
Once you place an order with us, our team works diligently to process and prepare your items for shipment. Our standard processing time is 1-2 business days. Please note that during peak seasons or promotional periods, processing times may be slightly longer.
Shipping Methods:
We offer a variety of shipping methods to cater to your needs. The available options will be displayed at checkout, and you can choose the one that best suits your requirements. Our shipping partners include reputable carriers such as UPS, FedEx, and USPS.
Shipping Rates:
Shipping rates are calculated based on the weight and dimensions of your order, as well as the destination address. The exact shipping cost will be displayed at checkout before you finalize your purchase. We strive to offer competitive shipping rates to ensure that you get the best value for your money.
Estimated Delivery Time:
The estimated delivery time for your order depends on the shipping method you choose and the destination address. Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment and get an estimated delivery date.
International Shipping:
We offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost. We recommend contacting your local customs office for more information on any applicable fees.
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the carrier's website. Please allow a few hours for the tracking information to be updated in the system.
Shipping Restrictions:
Some items may be subject to shipping restrictions due to their size, weight, or contents. If an item is not eligible for shipping to your location, you will be notified during the checkout process. We apologize for any inconvenience this may cause.
Lost or Damaged Shipments:
In the rare event that your shipment is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund.
Contact Us:
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team. You can reach us by email at shopfofexclusive@gmail.com or by phone at [business phone #]. We are here to assist you and provide the best possible shopping experience.